Customer Help
Business Banking
How to open and manage business accounts, delegate access, set transfer caps, and use consolidated reporting.
Audience
For business account holders and users with delegated access to a business family.
Overview
- MZ Bank offers Business Checking and Business Savings accounts.
- A business root account anchors a family of child sub-accounts that share governance and reporting.
- Apply for a business account through the portal. All business applications require administrator approval.
Business workspace
- The Business section of the portal shows every business family you have access to.
- Each workspace displays the root account, all child sub-accounts, current balances, and your access role.
- Use the workspace to manage ownership, delegation, and reporting for a single business family.
Beneficial ownership
- Each business family must declare its beneficial owners with ownership percentages that total exactly 100%.
- Only the primary account owner can update beneficial ownership from the customer portal.
- All beneficial owners must be active, verified MZ Bank customers.
Delegated access
- The primary owner can grant three levels of access: Read-only, Operator, and Manager.
- Read-only delegates can view balances and reports but cannot transact.
- Operators can initiate transfers and withdrawals through the Discord bot, subject to their caps.
- Managers have Operator permissions and can also manage the access roster.
Transfer and withdrawal caps
- Every Operator and Manager must have explicit per-transaction and daily caps for transfers and withdrawals.
- Per-transaction caps limit the size of any single transfer or withdrawal.
- Daily caps limit the total amount moved within a rolling 24-hour window.
- Withdrawal cooldown sets a minimum wait time between consecutive withdrawals.
- The strictest limit always applies: delegate cap, account override, or global default.
Business reporting
- The workspace includes balance-over-time charts and inflow/outflow breakdowns.
- Counterparty interactions show cross-boundary transfers with transaction counts, inflows, and outflows.
- Internal transfers within the business family are neutralized in reports so they do not inflate totals.
- Reporting supports 30-day, 90-day, and custom date ranges.
Consolidated statements
- Family-level statements consolidate activity across the root account and all child sub-accounts.
- Account-level statements are also available for individual accounts within the family.
- Statements can be browsed in the portal and downloaded as PDF from the Statement Center.
Manage your business accounts
Open the business workspace in the portal.